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Store Terms

if you have trouble with the download/streaming please email support@vhx.tv

We are a small group of filmmakers and will do the best we can to make sure you are satisfied with your purchase. 

 

Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, and, in the case of DVDs, unopened.

All items must be received within 30 days of purchase.

 

To complete your return, please send your receipt and reason for return to store@birthstorymovie.com. We will send you an email with shipping instructions.

 

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted. 

 

Exchanges

We will replace items if they are defective or damaged.  Send your receipt and an explanation or photo of the damaged item to store@birthstorymovie.com. We will send you an email with shipping instructions.

 

Streaming / Downloads

For questions/issues with the digital downloads/streaming available from this site, send an email support@vhx.tv